Return Policy
The Salty Golfer Return Policy
At The Salty Golfer, we’re all about enjoying the laid-back lifestyle of golf, and we want you to be happy with your purchase! As a small family business, we do our best to ensure every product meets your expectations. Please read our return policy carefully:
Return Window
- We accept returns and refunds within 15 business days of receiving your order. Unfortunately, we cannot process returns after this period.
Non-Returnable Items
- Hats: Due to hygiene and sanitization reasons, we are unable to accept returns on any hats.
How to Initiate a Return
- Contact Us: Reach out to our customer service team at [your contact email/phone number] to initiate your return.
- Return Authorization: We’ll provide you with a return authorization and instructions on how to send your item back to us.
- Pack Your Item: Ensure the item is in its original condition and packaging.
- Ship It Back: Use a trackable shipping method to send the item back. You’ll be responsible for return shipping costs unless the item is defective.
Refund Process
- Once we receive your returned item, we’ll inspect it and process your refund within 7 business days. Refunds will be issued to the original payment method used at the time of purchase.
Exchanges
- If you’d like to exchange an item, please contact us, and we’ll guide you through the process!
Questions?
If you have any questions or need assistance, feel free to reach out to our customer service team. We’re here to help!
Thank you for being a part of The Salty Golfer family. We appreciate your support and understanding!
Happy golfing! ⛳️